Security & data protection
Your work. Your data.
Clear responsibilities.
How we look after bookings, invoices and staff data.
Shared responsibility
A clear view of
how your workspace works.
Understand the information you put in CleanMoo, the data we host and the responsibilities that stay with your company.
What you control
You decide which staff accounts exist, which jobs are created, and which documents are uploaded. Keep administrator access limited. Use passwords that are not shared in a WhatsApp group.
What we host
CleanMoo hosts customer-controlled workspace data so the product can run: bookings, assignments, invoices, and documents you choose to store, including passport or condo files used for operational access processes. We do not use maid passport information for advertising.
What we are not
CleanMoo is not a bank, wallet, or card processor. Recording that an invoice is paid is not the same as taking the payment. We are not an immigration adviser and we do not guarantee building access or work-permit approval.
Good workspace habits
Keep your team
in the right hands.
- Limit administrator access to the staff who need it
- Use individual passwords and avoid sharing them in group chats
- Upload only the documents your operational processes require
- Review staff accounts as your team changes
Need to reach us?
Let’s help with your account.
For a suspected account issue or a question about data handling, contact our privacy team.
Email usLess admin. More control.
A calmer workday starts here.
See how your bookings, people and payments come together. Let’s walk through CleanMoo with your cleaning team.
Built for cleaning companies in Malaysia.